Last Updated: July 23, 2025
1. Introduction
Welcome to Chezascore (the "Website"), accessible at www.Chezascore.com. Chezascore is owned and operated by Kumbikumbi Technologies Limited, a company regulated by the Betting Control and Licensing Board (BCLB) in Kenya with our office located in Nairobi, Kenya.
This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our betting platform. By using our Website, you agree to the terms described in this policy.
For any questions or concerns, you can reach us at [email protected].
2. Information We Collect
We may collect and process the following information:
- Personal Information: Full name, date of birth, ID/passport number, address, email address, phone number, and payment details.
- Account Information: Username, password, betting history, and account preferences.
- Technical Information: IP address, device information, browser type, and operating system.
- Transaction Data: Details of deposits, withdrawals, and betting activities.
- Cookies and Tracking Data: To enhance user experience and for analytics.
3. How We Use Your Information
- Create and manage your betting account.
- Verify your identity and age (to comply with legal requirements).
- Process payments and transactions.
- Provide customer support and respond to inquiries.
- Personalize and improve your betting experience.
- Send promotional offers and notifications (you can opt out anytime).
- Detect and prevent fraud, money laundering, and illegal activities.
- Comply with regulatory obligations under BCLB.
4. Legal Basis for Processing
- Consent: When you voluntarily provide information.
- Legal Obligations: Compliance with BCLB regulations and other applicable laws.
- Legitimate Interests: Improving services, preventing fraud, and ensuring platform security.
5. Sharing of Information
We may share your information with:
- Regulatory Authorities: To comply with BCLB or other legal requirements.
- Payment Providers and Financial Institutions: For secure payment processing.
- Service Providers: For IT support, hosting, analytics, and customer service.
- Law Enforcement Agencies: When required by law or to protect our legal rights.
We do not sell your personal data to third parties.
6. Data Security
We implement robust security measures to protect your information, including encryption, firewalls, and secure servers. While we take all reasonable steps, we cannot guarantee absolute security due to the nature of the internet.
7. Data Retention
We retain your data only for as long as necessary to:
- Fulfill the purposes described in this policy.
- Comply with legal and regulatory requirements.
- Resolve disputes and enforce agreements.
8. Your Rights
You have the following rights regarding your personal data:
- Access and Correction: Request access to or correction of your data.
- Data Deletion: Request deletion of your data, subject to legal requirements.
- Opt-Out of Marketing: Unsubscribe from promotional communications.
- Data Portability: Request a copy of your personal information.
To exercise these rights, contact us at [email protected].
9. Cookies Policy
Our Website uses cookies to improve user experience and collect analytics data. You may disable cookies via your browser settings, but this may affect the functionality of our Website.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on www.Chezascore.com, and the "Last Updated" date will be revised.
11. Contact Us
If you have any questions or complaints about this Privacy Policy or how we handle your data, please contact us at:
Kumbikumbi Technologies Limited
Office: Nairobi, Kenya
Email: [email protected]
Website: www.Chezascore.com
